Refunds policy
At ShredScientist, we are committed to delivering high-quality fitness and nutrition coaching services with integrity, personalization, and value. Your satisfaction is important to us. However, due to the nature of our services, we have established the following refund policy to ensure fairness and transparency for both parties.
1. Digital Programs and Coaching Services
All purchases of coaching plans, digital programs (e.g., diet plans, workout routines), and other downloadable or access-based services are non-refundable. Once access is granted or a customized plan has been delivered, no refunds will be issued.
This is because our services involve significant time, effort, and resources invested in personalized planning.
2. Subscription-Based Services
If you are enrolled in a subscription plan:
You may cancel your subscription at any time.
Cancellation will stop future payments but does not entitle you to a refund for the current billing cycle.
No partial refunds will be issued for unused portions of the service.
3. Exceptions
Refunds may be considered under the following circumstances, at the sole discretion of ShredScientist:
You were charged more than once for the same service.
You did not receive the service or plan after payment due to a technical error or system failure.
You cancel within 24 hours of payment and no plan or service has been delivered.
All refund requests must be made in writing and sent to: [Insert official email address]
Include your full name, date of payment, and reason for the request.
4. No Refund for Lack of Results
Fitness and health outcomes vary significantly depending on individual effort, consistency, and biological factors. We do not guarantee specific results, and refunds will not be issued based on dissatisfaction with progress if the service was delivered as described.
5. Rescheduling and Missed Consultations
If you miss a scheduled one-on-one session without 24 hours’ prior notice, it will be considered a completed session and will not be eligible for a refund or rescheduling. Exceptions will only be made in case of medical emergencies or unavoidable circumstances.
6. Dispute Resolution
In the event of a disagreement regarding charges or services rendered, we encourage you to contact us directly at [Insert contact email]. We are happy to resolve the matter professionally and amicably.
7. Policy Updates
This Refund Policy may be updated from time to time. Changes will be reflected with an updated “Effective Date” at the top of this page.
For further questions or support, please contact:
ShredScientist
Email: vivek@shredscientist.com
Website: www.shredscientist.in